Frequently Asked Questions

Allow at least 30 minutes for one standard individual tax return. The time taken may vary depending on the complexity of your return.
How you choose to receive your refund determines the amount of time taken. Listed in order of promptness: - refund directly debited to your nominated bank account, between 7–14 days* - fee deducted from refund then directly debit to your bank account, between 7-14 days* - ATO Cheques have now stopped being issued from July 2013. Bank details are now required to issue refunds.
In most cases we can provide an estimate of refund or tax liability after initial consultation, depending on the complexity. Sometimes additional work may need to be completed. Your return will then be finalized in the quickest time possible.