Booking Information



PLEASE NOTE AND READ ALL THE FOLLOWING INFORMATION   
(Booking link below)

Our online booking system is for:

  • SALARY or WAGE TAX RETURNS (Current & New clients)
  • RENTAL PROPERTIES (Current & New clients).
  • CALL US if you have ABN income as we need to allow more time based on each client’s individual circumstances.

IMPORTANT UPDATE

From July 2020 and onward we will only be providing a telephone service to clients and will no longer have an office location.
Due to 90% of our business now able to be conducted either via email or phone we feel this is the best option moving forward.
This is still fine for up to 99% of tax returns and video conferences will also be available for more complex tax returns.
WE WILL BE ABLE TO ACCOMMODATE MOST TYPES OF TAX RETURNS VIA OUR TELEPHONE SERVICE.


2020 TAX RETURNS

You are able to make a booking in advance before the new financial year commences if your employer has lodged your pay information to the ATO. Appointments can only commence from 1st July 2020, so please arrange an appointment time after this date.
Make sure your employee has lodged your payment information for the year with the ATO or this will not be accessible during your appointment time.
We have been advised by the ATO that we may not have access to your payment details until late July.  All employees are now under the new reporting system for the 2019-20 Tax Return onwards.
PLEASE CONFIRM WITH YOUR EMPLOYER THAT YOUR PAY INFORMATION HAS BEEN LODGED WITH THE ATO OTHERWISE WE WILL NOT BE ABLE TO COMPLETE YOUR TAX RETURN.

PRIVATE HEALTH INSURANCE: If you are making a booking in July and you have Private Health Insurance, please remember that your tax return cannot be lodged until this information is released and may need to be place on hold until available from the health provider. You may be able to check this via your MyGov before your appointment time to confirm.

 

TELEPHONE APPOINTMENTS

We will call you at the time you have specified.

Some appointments may take longer than expected so we may call 5-10 minutes after your designated appointment time but will let you know if it will take longer than 15 minutes.

MULTIPLE TAX RETURNS

Please call us to book in if you have multiple years to complete as additional time will be required.

LATE APPOINTMENTS

Late office appointments are only available during peak tax session (July-October) and are limited throughout the rest of the year.
Book online or call us if you would like an evening telephone appointment (6pm to 7.30pm) after peak season as we will have later limited times throughout the year.

MORE COMPLEX TAX RETURNS

Please call us to arrange for a more complex tax return that may include investment or ABN income. We can also assist with all types of business tax returns including sole trader, partnership, trust or company. See our website for further details on our fees and other services we provide.

DAYLIGHT SAVINGS

Bookings will be in QLD time so remember to adjust your time zone!
eg. During daylight savings hours, Melbourne or Sydney 5pm = Brisbane 4pm

PAYMENT OPTIONS
  • Credit/debit card after appointment
  • Fee from refund available ($5 extra covers bank fees)
  • 20% deposit required for business tax returns over $500.

 

Looking forward to hearing from you all soon!

 

 

Appointment Times

Mon 9:00 am — 8:00 pm
Tue 9:00 am — 8:00 pm
Wed 9:00 am — 8:00 pm
Thu 9:00 am — 8:00 pm
Fri 9:00 am — 5:00 pm
Sat 9:00 am — 5:00 pm
Sun Closed

6pm-8pm Available during peak periods (July-Oct)

Payment Types

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Contact

PHONE:  1300 124 124
LOCAL: (07) 3162 1550

EMAIL: info@taximiser.com.au